Last December, I purchased a new laptop. I decided to purchase locally so I bought a laptop from a local computer store. They are resellers for Equus Computers. Equus Computers claims on their web site that they are #1 in the Nation for system builders. Have you ever heard of them? I hadn’t but was assured that they never had any problems with this company.
That’s when my problems first started. I loaded up this laptop. 2 Gigs of RAM, 100 Gig HD, DVD Burner. Wide display. It was top of the line. As soon as I got it home, I couldn’t burn DVD-R’s successfully. They kept failing and some wouldn’t even burn. We replaced the DVD burner but still had the same problem. Then the monitor started pixelating. That’s the only way I can describe it. You can see a video of it here.
After that started happening, it just stared locking up for no reason. The screen would do a “white-out” and I had to turn it off and then on. Eventually, the only way I could use it was to hook an external monitor to it. I had to send it back to be repaired many times. They supposidly replaced the computer twice but I had the same problems with each one. I think it is a design flaw. Maybe it can’t handle all of the RAM. Who knows.
What I do know is that I earn a living with my computer and not having a laptop has cost me money and time. Not to mention the pure frustration.
I have asked for my money back. I want to purchase a 1st Tier business laptop that is reliable. I have to have a usable computer.
So, be forewarned. Do not purchase an Equus/Nobilis Computer.